iw1015 Privacy Protection Policy

1.1 Information You Provide Directly

This includes information you give us when registering an account, making a deposit, or playing —

• Name and username
• Email address
• Phone number (used for verification only)
• Payment details (KBZPay, Wave Money, AYA Pay numbers)
• Customer support communication records

1.2 Information Collected Automatically

When you use the platform, our system automatically records the following —

• IP address and device type (phone / computer)
• Browser type and language settings
• Login time and session duration
• Pages visited and game history
• Deposit / withdrawal transaction records
• Session records and cookies data

1.3 Information Received from Third Parties

To provide a better service, we may receive certain information from trusted partners —

• Payment service providers (verified transaction records)
• Third-party platforms you have chosen to connect with
• Information obtained with consent for KYC (Know Your Customer) verification

iw1015 collects your information through the following methods —

• At registration: Collected directly from the form you fill in.
• While using the service: Automatically recorded during gameplay and deposits/withdrawals.
• Customer support contact: Information you send when contacting us via Live Chat or Email.
• Cookies and tracking technologies: Collected through technical methods related to website access (see Section 5 below).
• Payment partners: Successful and failed transaction records received from payment service providers.

3.1 Account Management

Used to create, verify, secure, and maintain your iw1015 account. This is a necessary use of data in order to provide the service.

3.2 Processing Payments

Used to process deposits and withdrawals via KBZPay, Wave Money, and AYA Pay accurately and quickly, and to prevent fraud. The minimum deposit amount is 5,000 Ks and the minimum withdrawal amount is 30,000 Ks.

3.3 Customer Service

Used to answer your questions and resolve issues through our 24/7 Myanmar-language Live Chat and Email support.

3.4 Security and Fraud Prevention

Data is used to prevent unauthorized access to accounts, guard against money laundering (AML), and detect fraudulent activity. This is for the benefit of you and all other users.

3.5 Service Improvement

We analyze data in anonymized and aggregated form to understand player preferences and patterns, improve service quality, expand our game selection, and make the platform easier to use.

3.6 Promotions and Updates

We may send notifications via Email or in-platform alerts about iw1015 bonuses, promotions, and policy updates. If you do not want these, you can opt out in your communication settings.

iw1015 does not sell or rent your personal information to third parties. We only share it in the limited circumstances below —

• Service Partners: Payment processors KBZPay, Wave Money, and AYA Pay receive only the data strictly necessary to complete transactions.
• Legal Requirements: We may disclose data when required by a valid legal request, court order, or applicable law.
• Business Transfers: If all or part of iw1015's business is transferred, data may be included, and you will be notified in advance.
• With Your Consent: For any sharing not covered above, we will obtain your prior consent.

What are Cookies

Cookies are small text files stored in your browser. iw1015 uses cookies for the following purposes —

• Essential Cookies: Keeping you logged in, recording session data — the website cannot function without these cookies.
• Functional Cookies: Language settings, gameplay history — so we can serve you in the way you prefer.
• Analytical Cookies: Understanding how the site is used and improving our service. Data is processed in anonymised form.

You can block cookies through your browser settings. Please note that blocking essential cookies may affect some features of the website.

6.1 Retention Period

Your personal information is stored for the following periods —

• Throughout the period your account is active and until all legal obligations are fulfilled after the account is closed
• Payment records — for the period required by financial regulations
• Customer Support records — for a reasonable period after the matter is resolved

When data is no longer necessary, it will be securely deleted or anonymised.

6.2 Security Measures

iw1015 has technical and organisational security measures in place to protect your data —

• SSL Encryption: All data transfers are encrypted using TLS/SSL technology.
• Access Control: Only authorised staff can access the data they need.
• Regular Audits: Security reviews are carried out regularly and any issues are addressed immediately.
• Two-Factor Authentication: Two-factor authentication (2FA) is available for account login.
• Data Integrity Checks: Data accuracy and completeness are verified on a regular basis.

Please note that no technology can guarantee 100% security for data transmitted over the internet. We do everything we can to keep your data safe, and in the event of a data breach we will notify you promptly.

Third-party services not operated by us — such as payment processors and game software providers — may be integrated into the iw1015 platform. Please note that the privacy policies of these services are their own and are not under iw1015's control.

• Payment partners (KBZPay, Wave Money, AYA Pay) have their own privacy policies. When making a payment, please also read their policies.
• Game software providers may record gameplay data so that players can verify their results.
• Our service may include links to third-party websites, and iw1015 is not responsible for the practices of those sites.

iw1015 is strictly for users aged 21 and above. We do not intend to collect personal data from minors.

• If we discover that data has been collected from anyone under 21, it will be deleted immediately.
• If we become aware that a user is under 21, that account will be suspended.
• If you are the parent or guardian of a child and believe we may have collected your child's data, please contact us immediately at [email protected].

iw1015 may update this policy from time to time. When changes are made —

• An updated version will appear on this page and the "Last Updated" date will be revised.
• For significant changes, a notification will be sent through the platform.
• Continued use of the service after the updated policy is published will be considered acceptance of the revised policy.

We therefore recommend that you review this policy periodically.